Hang ups

After several failed attempts, we finally got AT&T to the house to install the land-line phone connection.

First, they claimed the address did not exist. Then they claimed service was enabled at the house, and needed to talk to the former owner. Well, formerly it was bank-owned, so I had to pop that bubble. Even more ludicrous, the "service" was DSL, which they no longer provide or support in my area. Then they forgot to provide the gate code to the field rep...

When the appointment finally occurred, the true challenges started to surface. The line had be cut before it made it to our phone box outside the house. Also, a fallen tree had yanked much of the overhead line from the pole, leaving it droopy and damaged. A tree trimming contractor will be sent out by the phone company to clean up the mess. Potentially, a new line will be run to the house to replace the older one.

Another challenge: FedEx Home Delivery. There's several things wrong with their moniker.

1. There's nothing 'express' about their service in the mountains.
2. They didn't even try to find my home.
3. Instead, their 'delivery' ended just inside the gate on the private road.

At least the sun was shining on me today. The rough-in valves FedEx left at the base of a tree were still there.

UPDATE: The AT&T rep just called. Another problem: my former contractor hacked up my phone line when he dug a trench for outdoor lighting along the driveway. Now I get to chat with the AT&T claims department... not even sure what that involves.